Item is brand new in box. The exterior packaging shows some signs of wear but the internal product is brand new as seen in the photos. If there is an issue with your item when received please send a private message and we will figure out a solution that works for all parties. Offered on all items. These are final sales so please make sure you have looked over the description and photos before purchasing the item. Before leaving any feedback please make sure to get in contact via private message and we will come to a resolution.